All purchases made on www.3rdstudioalbum.com can be returned within 30 days of receiving the order. The right of withdrawal can be exercised with reference to certain products and services indicated in art. 55, Legislative Decree 206/2005 (Consumer Code).
On 3rd Studio Album you can request a return in complete autonomy.
1 - Send an email to: shop@3rdstudioalbum.com
2 - Enter the order data and the name of the product you want to return
The request will be handled by our operators and you will receive by e-mail all the instructions for carrying out the return shipment.
In the event of non-compliance with one of the above conditions, 3rd Studio Album reserves the right not to accept the returned goods and to return them to the Customer at the latter's expense. We will check the quality of the product and issue the refund only if it meets the conditions of the return policy.
The shipping costs associated with the return of the goods are charged to the customer.
Remember that the customer is responsible for the return until the package reaches our office, for this reason we recommend the use of a traceable and insured shipping system.
Please note: we remind you that non-European shipments are Delivery Duty Unpaid (DDU). This means that the final price does not include any import taxes or customs clearance fees. The customer will be responsible for paying this amount. Please contact your local customs for more information.
Contact our Customer Service or write your request using our Chat.
The service is available 10am to 6pm - Monday to Friday
3rd Studio Album
